Repeat Prescriptions

You can order repeat prescription online. Either via Patient Access (link at the top of this page) or another online account provider.

Patient Access is an online service created by Egton Medical Information Systems Ltd (part of our clinical system provider EMIS Health). 

You can also request medication via the NHS APP.

See our Register for Online Service page for more details on these options:

Register for Online Services - New Forest Central Medical Group (

You can also request medication in writing (ensure you include your full name, dob and address along with details of the medication needed) or via your chosen pharmacy.

Please see lead times below:

  • Prescriptions to be collected from the chemist - 5 working days
  • Prescriptions to be collected from the surgery - 3 working days
  • Prescriptions requiring reauthorisation - 7 working days
  • All other prescription enquiries - 3 working days


Going on holiday?

If you need your medication earlier than usual or need more than the standard monthly supply due to travel plans etc please let us know when putting your order in.

Early requests will not be processed until they are due, unless an appropriate reason is given.


After about 6 months (depending on the medication) the prescriptions are reviewed. This may require a doctor to assess the patients condition and medication. If this is the case a request to see the doctor will be advised by the reception team.

Prescription Fees

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

  • those on specific benefits or through the NHS Low Income Scheme
  • those who are age exempt
  • those with certain medical conditions
  • More information is available at NHS Choices

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 12-month prepayment certificate (PPC): £111.60
  • 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.