Opening Hours

Brockenhurst Surgery

07:30 - 18:30
Sat 2 Jul
Sun 3 Jul
Mon 4 Jul
07:30 - 18:30
Tue 5 Jul
08:00 - 18:30
Wed 6 Jul
08:00 - 19:00
Thu 7 Jul
08:00 - 13:00

Sway Surgery

07:30 - 13:00
Sat 2 Jul
Sun 3 Jul
Mon 4 Jul
07:30 - 17:00
Tue 5 Jul
08:00 - 13:00
Wed 6 Jul
08:00 - 13:00
Thu 7 Jul
08:00 - 18:30

Extended Hours

The Practice has appointments available to pre book on selected weekday evenings and mornings (see above for details).

Please note that before 08:00 and after 18:30 any URGENT problems should be referred to the 'out of hours' service - telephone 111.

What about bank holidays?

To make up for any extended hours appointments lost over bank holiday dates, extra appointments are added to extended hours sessions occurring when the surgery is open (as close to the bank holiday dates as possible). 

Extended Access

GP Extended Access will offer pre bookable GP and Nurse appointments from:

  • 18.30 to 22:00 on weekdays
  • 08:00 to 22:00 on weekends

These appointments can be booked via our reception staff during working hours and are available for multiple locations, including Lymington, Ringwood and Winchester. For urgent GP/nurse appointments outside of our opening hours please call the out of hours service on 111.

Lymington Extended Access appointments will be located within the same area the UTC works from at Lymington Hospital.

Ringwood Extended Access appointments will be at Ringwood Medical Centre.

Winchester Extended Access appointments will be at Badger Farm.

Local Pharmacy Opening Times

Day Lewis Pharmacy has a branch in both Brockenhurst and Sway. See below for their standard opening times:

  Brockenhurst Sway
Monday 09:00 - 18:00 09:00 - 13:00 then 14:00 - 18:00
Tuesday 09:00 - 18:00 09:00 - 13:00 then 14:00 - 18:00
Wednesday 09:00 - 18:00 09:00 - 13:00 then 14:00 - 17:30
Thursday 09:00 - 18:00 09:00 - 13:00 then 14:00 - 18:00
Friday 09:00 - 18:00 09:00 - 13:00 then 14:00 - 18:00
Saturday 09:00 - 13:00 Closed


Pharmacy Information

To find details on local pharmacies (including opening times over bank holiday) please visit the following website:

When We Are Closed

NHS111 Service

What is it?

It’s a NHS telephone number to help make it easier for you to access local health services. If you live in, or are visiting Hampshire, Portsmouth or Southampton you can now call 111 when you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an Urgent Care Centre, an out of hours GP, community nurse, emergency dentist or a late opening pharmacist.

You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year.

Calls from landlines and mobile phones are free.

Urgent Treatment Centre at Lymington Hospital

PHL’s Urgent Treatment Centre (which was the Minor Injuries Unit at Lymington Hospital) will look after patients with a minor injury or a minor illness which is not critical or life threatening. e.g. sprains, broken bones, bites or stings, as well as assessing and treating wounds. The existing team of nurses, healthcare assistants and paramedics will have further support by having a doctor in the unit at all times. Patients will continue to have access to diagnostic facilities such as x-ray.

The UTC is a walk-in service available from 08:00 to 21:00, 7 days a week. See leaflet below for more information.

UTC Lymington Information Leaflet

NHS 111 Online

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

  • Treat yourself at home
  • Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

In an emergency dial 999. Chest pains and / or shortness of breath constitute an emergency.

Bank Holiday Dates

The Practice will be closed on the following dates:

Friday 15th April 2022 - Good Friday

Monday 18th April 2022 - Easter Monday

Monday 2nd May 2022 - Early May Bank Holiday

Thursday 2nd June 2022 - Spring Bank Holiday

Friday 3rd June 2022 - Platinum Jubilee Bank Holiday

Monday 29th August 2022 - Summer Bank Holiday

Monday 26th December 2022 - Boxing Day

Tuesday 27th December - Christmas Day (substitute day)