Opening Hours

To ensure our patients will have prompt access to a specialised healthcare professional and the services they need, each day will have an assigned 'Duty Site' where the Duty Doctor will be on site and our frontdesk will be open for patient enquiries.

Sway Surgery is the Duty Site on Mondays and Thursdays.

Brockenhurst is the Duty Site on Tuesdays, Wednesdays and Fridays. 

For full details see Changes - Duty Site

The Practice will be closed on the following dates:

Friday 3rd April 2026 - Good Friday

Monday 6th April 2026 - Easter Monday

Monday 4th May 2026 - Early May Bank Holiday

Monday 25th May 2026 - Spring Bank Holiday

Monday 31st August 2026 - Summer Bank Holiday

Friday 25th December 2026 - Christmas Day

Monday 28th December 2026 - Boxing Day (substitute day)

Local Pharmacy Opening Times

Day Lewis Pharmacy has a branch in both Brockenhurst and Sway. See below for their standard opening times:

Pharmacy Information

To find details on local pharmacies (including opening times over bank holiday) please visit the following website:

https://www.england.nhs.uk/south-east/our-work/pharmacy-opening-hours/

New Forest PCN provide Saturday GP and Nursing appointments for patients registered at this Practice.

These appointments are bookable through our reception team, but are provided at Chawton House Surgery in Lymington (SO41 9ND).

Cancelling Saturday appointments on the day

If you need to cancel your Saturday appointment on the same day, please call 07342 165867.

What is it?

It’s a NHS telephone number to help make it easier for you to access local health services. If you live in, or are visiting Hampshire, Portsmouth or Southampton you can now call 111 when you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best. That could be A&E, an Urgent Care Centre, an out of hours GP, community nurse, emergency dentist or a late opening pharmacist.

You can ring the 111 number 24 hours a day, 7 days a week, 365 days a year.

Calls from landlines and mobile phones are free.

PHL’s Urgent Treatment Centre (which was the Minor Injuries Unit at Lymington Hospital) will look after patients with a minor injury or a minor illness which is not critical or life threatening. e.g. sprains, broken bones, bites or stings, as well as assessing and treating wounds. The existing team of nurses, healthcare assistants and paramedics will have further support by having a doctor in the unit at all times. Patients will continue to have access to diagnostic facilities such as x-ray.

The UTC is a walk-in service available from 08:00 to 21:00, 7 days a week. See their website below for more information:

Homepage | Lymington Urgent Treatment Centre

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

In an emergency dial 999. Chest pains and / or shortness of breath constitute an emergency.