Self Referral Information
Minor Injuries & Ailments
For Minor Injuries
PHL’s Urgent Treatment Centre (which was the Minor Injuries Unit at Lymington Hospital) will look after patients with a minor injury or a minor illness which is not critical or life threatening. e.g. sprains, broken bones, bites or stings, as well as assessing and treating wounds. The existing team of nurses, healthcare assistants and paramedics will have further support by having a doctor in the unit at all times. Patients will continue to have access to diagnostic facilities such as x-ray.
The UTC is a walk-in service available from 08:00 to 21:00, 7 days a week. See leaflet below for more information.
UTC Lymington Information Leaflet.pdf
For Minor Ailments
For advice on minor ailments and blood pressure checks you can visit your local pharmacist.
Pregnancy and Child Health
For information and advice on common illnesses and conditions in pregnancy and childhood please visit:
Refer for midwifery services
If you are pregnant you can now self-refer via the website below:
Badger Notes - Self-refer your pregnancy to SHIP Maternity Referral
Mental Health
iTalk
A psychological therapy service for adults. You can self refer online or telephone. They offer evidence based treatments for depression, anxiety, OCD, PTSD and phobias; as well as supporting general wellbeing and help if your feeling down or overwhelmed.
Please visit their website linked below to get started:
italk, Hampshire's NHS Talking Therapy Service
Hampshire Child & Adolescent Mental Health Services (CAMHS)
CAMHS website includes information and support to anyone concerned about a young persons mental wellbeing; as well as the facility to self refer for some of the services and support they provide.
Online Community for Young People
Kooth is an online mental wellbeing community, where young people can find a free safe and anonymous space for online support and counselling.
Visit Home - Kooth for more details
Eye Care
Primary Eyecare
This service provides both urgent and minor eye condition assessment/treatment in a non-hospital setting.
Urgent Eyecare Service - Urgent Eyecare Patient Leaflet
Minor eye Condition Service - Minor Eye Condition Patient Leaflet
Visit Find a Practice - Search for your nearest participating optical practice (primaryeyecare.co.uk) to self refer to these services provided by local opticians.
In an emergency
For eye emergencies, such as chemical injury, severe trauma, total loss of vision, severe pain or swollen eyelids where the eye cannot be seen, you should attend the Eye Emergency Department at Southampton General Hospital Immediately.
Visit their website for more information:
Eye emergencies - University Hospital Southampton (uhs.nhs.uk)
Screening Services
Breast Screening (Aged 71 and over)
Women aged between 50 and 70 are automatically invited for routine breast screening up until their 71st birthday. Women aged 71 and over can contact their local breast screening unit for an appointment every 3 years.
Overview - SOUTHAMPTON & SALISBURY BSU - NHS (www.nhs.uk)
If you have breast symptoms you should see your GP.
Prostate Screening
Men can self-refer to UHS by emailing prostatehealthtest@uhs.nhs.uk where they will receive an automated response with information and a prostate cancer risk assessment questionnaire.
Fit Notes and Return to Work
Self-certification
If employees are off work for 7 days or less, they do not need to give their employer a fit note or other proof of sickness from a healthcare professional.
When they return to work, their employer can ask them to confirm they’ve been off sick. This is called ‘self-certification’. The employer and employee will agree on how the employee should do this. They might need to fill in a form or send details of their sick leave by email.
Visit the website linked below for current guidance on Fit Notes (formerly Sick Note) and return to work.
Fitness and Weight Management
Weight Management
For patients looking for support to get to a healthy weight Gloji Hampshire (funded by Hampshire County Council) offer a range of programmes and advice.
See their website to see if you're eligible for their programme:
Strength and Balance Classes for 65 year olds and over
Steady and Strong classes are designed to help people over 65 to improve strength and balance, helping you to live independently for longer and avoid falls. Exercises are done both seated and standing, with chair support for those who require it.
Steady and Strong | Health and social care | Hampshire County Council (hants.gov.uk)
Support for Addiction
Substance and Alcohol Misuse
Inclusion Recovery Hampshire offers support for those affected by drugs and alcohol in Hampshire. Patients can refer themselves online via their website:
Smoking Cessation Support
If you need help and advice about giving up smoking you can contact Hampshire's smoking cessation service 'Smoke Free Hampshire' by:
- Calling 01264 563039
- Emailing smokefree.hampshire@nhs.net
- Texting 'QUIT' to 66777
- Secure Online Referral at: www.smokefreehampshire.co.uk
Visit their website for more details on the different ways they can support you:
Physiotherapy
Physiotherapy - Southern Health
The Southern Health musculoskeletal (MSK) service provides high quality MSK care to the patients living across Hampshire.
Click the link below to self refer to this service:
Hearing Assessments
Scrivens Hearing Care
You can book a free hearing check with Scrivens if you are 18 years or older. Click the link below to book an appointment with the local branch in New Milton:
Contraceptive and Sexual Health Services
Lets Talk about It
For information and advice on sexual health and contraception visit:
Home - Let's Talk about It (letstalkaboutit.nhs.uk)
To find a local clinic and find out about how to book an appointment visit:
Clinic Finder - Let's Talk about It (letstalkaboutit.nhs.uk
BPAS - British Pregnancy Advisory Service
If you need advice and/or treatment regarding an unwanted pregnancy visit:
Abortion clinics, Information, Advice and Treatment | BPAS
You can book an appointment online directly with the appropriate clinic.
Transport Services
For Sway Residents - Sway Welfare Aid Group (SWAG)
SWAG provide a volunteer transport service for patients who have difficulties attending GP and Hospital appointments.
Call their helpline on: 01590 681500 and select option 1.
For Brockenhurst Residents - Brockenhurst Care Cars
Brockenhurst Care Group provide also provide a volunteer transport service.
Call 0845 643 5808.
Non-Emergency Ambulance Patient Transport for Hospital Outpatients
This service (NEPTS) is now a patient-led booking process. You can book online via the website below. However, if it is your first use of this service you will need to book via telephone in order to be set up on their system (0300 123 9833).
Please note you must meet the eligibility criteria to access this service.
https://managemybooking.scas.nhs.uk/patientzone