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Changes to our services during the COVID-19 Pandemic

Please note in order to help reduce the spread of the COVID-19 virus we have had to make significant changes to our services.

  • From Monday 23rd March patients will not be able gain access to either of our sites unless you have been asked to attend by a staff member. A member of the clinical team will meet you at the door; they may wish to check your temperature before letting you inside. All staff will be wearing protective clothing, including masks and gloves - please do not be alarmed. 
  • We are operating a triage service for all patients requesting clinical advice or appointment with a GP/Nurse. In the first instance we ask that you do this by using the e-consult service on the homepage of our website. E-consult can only  be used if you are wanting advice about your own health and are over 16 years of age; if you need advice regarding anyone else please call the surgery.  
  • If you cannot use our e-consult service, you can call the surgery on 01590 622272/682617.
  • We are temporarily NOT accepting paper requests for prescriptions - please order your medication online, or email your request to (If you are unable to order via these methods please call the surgery and press option 2)

Please see the leaflet below for detailed information on changes and access methods to our services (including prescription requesting).

Patient Info Leaflet During COVID

Practice Opening Times

The practice continues to provide services from 8am to 6.30pm, Monday to Friday.

Due to necessary quarantine measures any post received will not be opened for 72 hours.

Statement from NHS Hampshire & IOW

NHS Hampshire COVID Pandemic Statement

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website