Changes to Phlebotomy Services

Blood Test Appointments

At the Hospital

Phlebotomy services are changing to an appointment only system to enable social distancing and reduce waiting times for patients. Patients can choose where and when they have their blood test.

Patients should ring 02381 204877, Monday to Friday between 8am and 6pm to book an appointment at any of the following hospitals:

Please note these services are for patients aged 16 years and over only.

Blood tests for children

Patients under the age of 16 requiring blood tests must attend Southampton General Hospital, Butterfly Room. 

Appointment booking service number for SGH Butterfly room: 02381 202024 (lines open 8.30am to 4.30pm, Monday to Friday)This service is available Monday to Friday, between the hours of 8.30am to 11am and 2pm to 5pm.

At the surgery

The Practice runs a 'by appointment only' blood test appointments at our Brockenhurst or Sway Surgery. Please speak to a member of our patient services team to book an appointment.

Please remember that you MUST bring your request form with you.

Support for Domestic Abuse Victims

Support Services for Domestic Abuse Victims

Lymington and Romsey X-ray Service

Due to the recent COVID19 virus,  Lymington Hospital and Romsey Hospital X-ray service will now be changing to a Booked Appointment Service as from 1st April 2020. 

All referrals will be vetted prior to appointments being booked. 

Patients to ring 01590 663110 to book an X-ray appointment after 24 hrs to allow us to process the request.

COVID-19 Information

The new advice issued by the Chief Medical Officer is to stay at home for 7 days if you have either:

• a high temperature or

• a new continuous cough

Do not go to a GP surgery, pharmacy or a hospital. You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

• you feel you cannot cope with your symptoms at home

• your condition gets worse

• your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

Stay At Home advice can be found here.

Everyone is being reminded to follow Public Health England advice to:

• Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.

• Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.

• Avoid touching your eyes, nose and mouth with unwashed hands.

• Avoid close contact with people who are unwell.

Information remains subject to regular change and updates. More information can be found on the NHS website here. 

New Service - Social Prescriber

Provided through the New Forest Primary Care Network the surgery now has access to a social prescriber. Please see link below for more details:

Social Prescriber Details

New Partner Announcement

The Practice welcomes new GP Partner Dr Nathan Trim.

Change of opening times

Due to recent changes in partnership, New Forest Central Medical Group has reviewed its extended hours appointments and following discussions with the Patient Participation Group, the partners have decided to amend the days that extended hours are offered to fully utilise appointments and ensure that all early and late appointments are available equally between Sway and Brockenhurst surgeries to help prevent non-attendance.

The amendments are effective from 7^th January 2020. Please see our opening times section for more details.

Patient Notice - Urgent Treatment Centre at Lymington Hospital

From July 2019 PHL’s Urgent Treatment Centre (which was the Minor Injuries Unit at Lymington Hospital) will look after patients with a minor injury or a minor illness which is not critical or life threatening. e.g. sprains, broken bones, bites or stings, as well as assessing and treating wounds. The existing team of nurses, healthcare assistants and paramedics will have further support by having a doctor in the unit at all times. Patients will continue to have access to diagnostic facilities such as x-ray.

The Urgent Treatment Centre is a walk-in service, available from 8am to 9pm, 7 days a week. Please see the leaflet below for more details about the UTC and what they can treat.

UTC Lymington Information Leaflet

Cervical Screening Campaign

Everything you need to know about cervical screening:

Cervical screening, or the “smear test”, is a routine health check that identifies potentially harmful cells and changes on the cervix. Cervical screening is not a test for cancer but catching any changes early can reduce your risk of developing cervical cancer. Cervical cancer kills two women every day. Regular screenings can help reduce that number, which is why it’s so important you attend your screening when invited.

Our nurses are trained to do all they can to put you at ease during your appointment and are on hand to answer any questions or concerns you may have. However, whether you attend your screening or not, is ultimately your choice.

If you’re due to have a cervical screening, you’ll receive an invite letter in the post. Don’t ignore it, book your cervical screening here today.

If you missed your previous appointment or are unsure if you are due a screening, please contact us and we will book you an appointment if you’re due.

Connect to Support Hampshire

www.ConnectToSupportHampshire.org.uk is a website commissioned by Hampshire County Council to help people make informed choices about care and support that helps them to maintain their independence within their community.

Get Hampshire Walking Campaign

We’re supporting the Get Hampshire walking campaign. We are spreading the word about the benefits of walking to help patients lead healthier and more active lives.

It’s not difficult – a few extra steps, using the stairs and not the lift, getting off the bus a stop early will all help.

Walking can also help you get out more, meet new people and improve your social life.

Click here to find out what you can get involved with in your local area:

www.westhampshireccg.nhs.uk/Gethampshirewalking

Accessible Information Standard

This standard is being implemented by all NHS Organisations, with the aim of establishing a framework and set a clear direction such that patients and service users (and where appropriate carers and parents) who have information or communication needs relating to a disability, impairment or sensory loss receive information that can be easily read and understood, as well as appropriate communication support.

Please see the leaflet below for more details:

Accessible Information Standard Leaflet

Wessex Healthier Together

This new initiative aims to look at how acute care could be better delivered to meet the needs of children and young people.

Visit the following website for advice on the physical and mental health of your child: http://www.what0-18.nhs.uk

Patient Information - Your named GP

All patients registered at the practice are allocated a named GP.

Your named GP is responsible for the overall care you receive at the practice. If you are unsure who your named GP is, or would like to change your allocation please contact a member of our patient services team. This does not restrict who you can see at the practice - you are free to consult with the clinician of your choosing.

Looking after yourself

Click on link to find out more about staying healthy and looking after yourself: https://www.westhampshireccg.nhs.uk/looking-after-yourself

Contact us on 01590 622272/682617 to book your cervical smear with the Practice Nurse: http://www.jostrust.org.uk