Repeat prescriptions requests must be sent in writing (fax, email or post), please see lead times below.
· Prescriptions to be collected from the chemist
5 working days
· Prescriptions to be collected from the surgery
3 working days
· Prescriptions requiring reauthorisation
7 working days
· All other prescription enquiries
If you need your medication earlier than usual or need more than the standard monthly supply due to travel plans etc please let us know when putting your order in.
Early requests will not be processed until they are due, unless an appropriate reason is given.
You can order repeat prescription via our patient access online service. See the 'Online Services' section for more details.
No telephone requests can be accepted due the possibility of errors.
After about 6 months (depending on the medication) the prescriptions are reviewed. This may require a doctor to assess the patients condition and medication. If this is the case a request to see the doctor will be advised by the reception team.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2019, the charges are:
For four or more prescription items in three months, or more than 14 items in 12 months, it may be cheaper to buy a PPC. The charge for a single prescription item is £9.00, whereas a three month PPC will cost £29.10 and a 12 month PPC £104.00.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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