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Flu invite notice

Due to an administrative error, children in Years 1, 2 and 3 at school have received an invitation to attend the flu clinics at the Surgery. Schools will be offering the flu vaccination to these groups of children.

Therefore if you have a child in Year 1, 2 or 3 and have received an invitation from the surgery, we ask that you do not bring your child to the clinics at the surgery.

We apologise for any confusion or inconvenience caused.


Flu Clinics

The practice will be starting its flu vaccination campaign in September. The following clinics have been confirmed:

Saturday 24th September between 09:00 and 12:00 at Sway Surgery

Saturday 8th October between 09:00 and 12:00 at Brockenhurst Surgery

If you are eligible for the vaccination please collect a flu appointment slip from either surgery, which needs to be completed and taken to the clinic on the day.

For details of eligibility criteria please see the link below:

Flu Vaccination Eligibility

Additional car parking will be available at St Luke's Church rooms in Sway and at Brockenhurst Village Hall if needed, but where possible we ask that patients walk or car share when attending the flu clinic.

All eligible patients who are unable to attend the above clinics - please contact reception.


New Opening Times

We are always looking at ways to improve the access to services for both our Sway and Brockenhurst patients. In view of this please note the changes in opening times below, effective from Monday 5th September:

Brockenhurst Surgery will be open on the 1st, 3rd (and where applicable 5th) Friday afternoon of the month.

Sway Surgery will now be open on the 2nd and 4th Friday afternoon of the month.

Brockenhurst Surgery will revert back to being closed from 1pm on Thursdays; Sway will remain open until 6.30pm as usual.

 


Communication needs

We want to improve the experience patients with specified communications needs have with the practice. If you require information in a different format, use a patient advocate or need an interpreter please let your clinician or patient service team member know.


Friends and Family Test

The Friends and Family Test (introduced from 1st December 2014) is an ongoing feedback tool for users of our service, allowing patients to provide feedback on their experiences at the practice.

Please click the link below to complete the short feedback form.

https://www.leavemyfeedback.com/4459


(Site updated 21/09/2016)
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